Technical Services Details
CONTACT
Phone : 08 92421000
Email : itsupport@citybusiness.com.au
RATES
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Residential/Business PC |
$130/hour |
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Available for simple PC repair or where there is no server present with a maximum of 3 stand alone PCs.
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Network Service Standard |
$150/hour |
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Used for all businesses with up to 10 workstations and a server. Includes travelling costs up to 30 minutes.
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Network Service Premium |
$170/hour |
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Used for all businesses with more than 10 workstations and a server. Includes travelling costs up to 30 minutes.
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BLOCK HOUR PLANS
By purchasing blocks of hours up front a discount is offered from the casual rate.
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Plan |
Hourly Rate |
Total |
Saving |
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Block Plan 10 (10 Hours) |
$ 140.00 |
$ 1400.00 |
$ 300 |
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Block Plan 20 (20 Hours) |
$ 130.00 |
$ 2600.00 |
$ 800 |
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Block Plan 50 (50 Hours) |
$ 120.00 |
$ 6000.00 |
$ 2500 |
Block Hour plans are based on Network Service Premium Rate.
YourIT MANAGER SLA CONTRACT
By entering into an annual SLA contract of a predetermined number of hours per week, a significant discount is offered from the casual & block rate!
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Plan |
Hourly Rate |
Annual Saving |
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12 Month Contract Minimum 1-2 hours per wk |
$ 140.00 |
Up to $960/annum |
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12 Month Contract Minimum 2-4 hours per wk |
$ 120.00 |
Up to $2400/annum |
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12 Month Contract Minimum 5 hours per wk |
$ 110.00 |
From $5760/annum |
Conditions
All prices exclude GST (10%).
All rates are charged in minimum 15 minute increments.
All rates are also applicable to Remote Access & Telephone support.
General enquiries don't incur any charges.
All rates subject to non business hours loading of 50% at CBM’s discretion. (5.00pm to 8.30am).
